Privacy and enquiry information
How MP Window Films handles information you provide when discussing products, samples and supply.
Who handles your information
Wuhan Mo Zhi Mingpin Technology Co., Ltd. (武汉膜之名品技术有限公司), Wuhan, China, operates MP Window Films. For questions about your enquiry or personal information, contact [email protected] or [email protected]. You do not need to create a buyer account.
Information you provide
The form-related rules below apply when website enquiries are enabled. If the form is paused, contact the team by email or WhatsApp. Opening a contact link does not submit an enquiry to the website.
The form requires an email address or a WhatsApp / phone number so we can reply. Name, company, sales market, quantity and request details are optional. We also save the selected designs or applications, language, chosen contact person, submission time and enquiry reference. Please do not include payment-card details, identity documents or sensitive personal information.
Why we use it
We use this information to answer your request, discuss samples, quotations and customization, and follow up on the purchasing conversation you initiate. Security information is used to prevent abuse and identify duplicate submissions. Sending an enquiry does not place an order or subscribe you to a marketing list.
Who can access it and the services involved
Authorized staff handle enquiries. The website and enquiry storage use Cloudflare services; the form uses Cloudflare Turnstile to help prevent abuse. These services may process connection and device information, including an IP address. Our team in China and service providers may process information outside your country. If you choose email or WhatsApp, your message is handled through that service after you send it there.
Drafts and submitted enquiries
Unsubmitted form details are temporarily kept in this browser tab so you can change language without losing your draft. Drafts older than 24 hours are discarded when read. Clearing a draft does not delete an enquiry already saved on the server. A saved reference means the website recorded your enquiry; it does not mean a staff member has already read it.
Retention and requests
For an enquiry that has not resulted in an order and has become inactive, the person responsible reviews whether it should be deleted 12 months after the last communication. This is a manual review, not automatic deletion. Enquiry information is needed while handling your request and related purchasing follow-up. Order records or records needed to meet applicable obligations may need to be retained longer. Contact the team to ask about access, correction, deletion or stopping follow-up; we may need to verify that the information belongs to you. A request to remove saved information also needs to consider any required records and backup copies.
External contact options
Opening a WhatsApp or email link does not send your message. Review and send it in the selected application. Messages sent directly through these channels are separate from the website enquiry inbox.